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Consulting

Webpages concerning "Consulting"

Customer Experience consulting for tomorrow's market leaders. Sell more, keep more, delight your customers every time. Customer Transformations provide consulting and training services to ensure your company is operating at full potential in the areas of sales and customer support
http://www.customertransformations.com/
Keywords:
Reduce, cost, reduction, selling, sell, more, keep, delight, improve, Sales, training, Customer, service, training, account, management, bid, tender, experience, strategy, distribution, channel, strategy, process, re-engineering, efficiency, Change, management, training, sales, trainer, excellence, business, transformation, consultant, consulting, Customer, relationship, management, crm, sme, ...

http://www.customertransformations.com/

Dennis Snow - Snow and Associates - Helping Organizations Provide World-Class Service. Customization is at the heart of everything produced by Snow and Associates. Every organization has unique issues that must be considered when developing an improvement strategy
http://snowassociates.com
Keywords:
Dennis Snow, Snow and Associates, service, training, customized, actionable, solutions, business needs, analysis, collaboration, team, yield results, experience, professionals, Disney, world-class service, Customization, organization, improvement, strategy.

http://snowassociates.com

CRM (UK) Ltd is an innovative consultancy practice, specialising in Customer Relationship Management. We work in partnership with our clients to ensure that they get the most from their business relationships, develop lasting customer loyalty and maximise customer lifetime value.
http://www.crmuk.co.uk/
Keywords:
crm, customer relationship management, knowledge management, crm solution

http://www.crmuk.co.uk/

Cape Consulting develops customer service strategies for consumer and B2B markets. Services include customer and staff research and measurement, customer service skills coaching and training.
http://www.capeconsulting.com/
Keywords:
customer service, consulting, strategies, consumer, B2B, markets, research, measurement, skills, coaching, training

http://www.capeconsulting.com/

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Wikipedia-Article "Consulting"

A consultant (from the latin consultus meaning "legal expert") is a professional who provides expert advice in a particular domain or area of expertise such as accountancy, technology, the law, human resources, marketing, medicine, finance, public affairs, communication, or more esoteric areas of knowledge, for example engineering of different kinds, scientific specialties such as materials science, instrumentation, avionics, and stress analysis.

A consultant is also the most senior medical position (e.g., a consultant surgeon).

Ways in which consultants work

Often a consultant provides expertise to clients who require a particular type of knowledge or service for a specific period of time, thus providing an economy to the client. In other situations, companies implementing a major project may need additional experienced staff to assist with increased work during that period.

More recently the term is also used somewhat euphemistically for temporary staff. That resource is only temporarily employed by a company to augment the company's core set of employees without providing any unique expertise. This usually indicates that the consultant could be expended when demand for that particular skill diminishes, though this expendability is sometimes recompensed with higher pay.

Sometimes a consultant is not an independent agent but is a partner or an employee of a consultancy, that is a company that provides consultants to clients on a larger scale or in multiple, though usually related, skill areas. This has advantages both to the client and to the consultant by:

  • Providing a pool of talent that can be quickly mobilised as required
  • Reassuring the client about the quality of the consultants supplied
  • Giving the client access to the experience and methodologies of the whole consultancy rather than an individual
  • Introducing the consultant to new experiences and techniques which may, eventually, permeate through the consultancy as a whole

A consultant giving career advice and training to an individual or a team is often termed a coach, and a consultant assisting an organization to develop a new strategy or solve a particular problem is sometimes referred to as a facilitator.

Strategy consultants are common in upper management in many industries. There are also independent consultants who act as interim executives with decision-making power under corporate policies or statutes. They may sit on specially constituted boards or committees.


See also

External links

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