http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/continuous_improvement.html
http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/process_management.html
The National Archives libraries are located in the National Archives Buildings in Washington, D.C. and in College Park, MD. Provides access to information on American history and government, archival administration, information management, and government documents to NARA staff, archives and records management professionals, and the general public.
http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/total_quality_management.html
With the advent of ISO 9001 Standard, the philosophy of Total Quality Managment is coming back. This site is a basic tutorial of the TQM concept(s).
- Keywords:
- total, quality, management, ISO9001:2000, standard, ISO 9001, ISO 9001:2000, COSO Framework, SOX-404, key, concepts, books, consultant, professional, help, free information, QA, circle, TQM, configuration, software configuration, advanced quality planning
http://home.att.net/~iso9k1/tqm/tqm.html
http://www.improve.org/tqm.html
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